Delivery
of sets of V8NOTES & RV8NOTES on a Twister memory stick
sent by Royal Mail airmail to buyers in Europe and Overseas
has been suspended.
An alternative more reliable and rapid delivery method using
the online digital files transfer system provided by WeTransfer
is now available. Our use of this delivery system has been developed
and is managed by our volunteer Keith Belcher.
Delivery of sets of workshop notes to
buyers in Europe and Overseas is now only available using the
online WeTransfer system. |
Why
has this been necessary?
Over recent
months three packages sent as Large Letters using the Royal
Mail airmail delivery system , each containing a set of workshop
notes on a Twister memory stick, have arrived at destinations
in Spain, Canada and Australia with no stick in the package!
The recipients have each reported that on close inspection they
could see the package had been very cleverly broken into, the
item removed and then the packaging neatly resealed so that
on arrival there were no immediate signs of a break in.
Another set of workshop notes on a Twister memory stick sent
on 17th April 2023 in a robust packaging as a Small Parcel by
tracked airmail to a buyer in Australia has been tracked to
Austria. It seems the package was incorrectly scanned at the
service centre near London Heathrow airport before it was sent
out by an airfreight services company. Unfortunately the support
we have had from Royal Mail to get the parcel sent to the address
in Australia on the label has been poor so there is uncertainty
over the further progress and arrival of the package at the
buyer's address in Australia.
Update: the latest news is from a contact at the postal service
in Austria who said in an email to the V8 Register that the
package is being returned to the UK! Even though that email
message was copied to Royal Mail there has been no response
from them with any support or reassurance that they will trace
the returned item and take the necessary action to get the package
delivered to the address in Australia or an apology for their
poor service. |
